How To Assess Soft Skills Before You Hire
CIO, January 28th, 2020
February 9, 2020,
Volume 263, Issue 1

In the digital era, tech skills are scarce, but soft skills like emotional intelligence, creativity and strategic thinking are the secrets to success. Here's how to ensure you hire for the intangibles

"It used to be that hiring IT staff was merely hard. Finding (and landing) that complex array of technical skills remains a tall ask," opines Christina Wood in CIO.

"But as technology becomes further entwined with the business and IT has become more customer-centric, IT positions demand not only technical know-how but also emotional intelligence, creativity, persuasiveness, adaptability, a communicative and collaborative approach, even humility..."

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